Salary: £29K - £32K per annum dependent on experience

Job type: Full time, Permanent

Duration and working hours: Office hours are 9 am to 5 pm, with core hours of 10 am to 4 pm. 35 hours per week.

We do not expect employees to work overtime, but you may find that you do extra hours. We all complete timesheets, so if you work overtime this will be recorded and time will be taken back on a TOIL basis in agreement with your line manager.

Number of positions: One

Overview of the role

Reporting to the directors this is a fantastic opportunity for a talented, dynamic office manager to join a socially responsible and ethical employer based in the Urban Village in the heart of Manchester city centre. This is a busy role, which will not only require strong admin and finance skills but also multitasking to balance a range of different priorities to ensure that the plates keep spinning. To support our practice, we use Senta, a Cloud-based software system. Although it is not essential to have used this software, knowledge and experience of this or a similar tool would be preferred.

The successful applicant will join a team where the partners and staff have a background in and a real passion for the not-for-profit sector. In order for the firm to continue to maintain their reputation for quality, service, and value for money, it is essential that all staff share a common approach.

All candidates must be eligible to both live and work in the United Kingdom, no sponsorship opportunities are available for this role.

Tasks and responsibilities

• Overseeing the running of the office ensuring the environment, equipment and systems enable the smooth running of the Practice.

• Director and Team support - day to day administrative support and workflow management.

• Customer Care - assisting team liaising with and supporting our customers.

• Credit Control - Maintaining the practice accounting records including banking of cheques, data entry onto QuickBooks Online and monthly reconciliation of the practice bank account and invoicing.

• Health and Safety - manage the health and safety including fire regulations for the office.

• Ensure compliance with regulations, data protection, and internal quality standards.

• Develop and maintain office systems including HR administration, holiday tracking, and practice records.

• Arrange office events, training, and lunches.

The Ideal Candidate

A 'completer/finisher', with excellent organisation and planning skills, plus:

• A business or administration management qualification.

• A minimum of 2 years previous and relevant experience, including sales, purchasing, and reconciliation work

• Experience with CRM systems, and able to manage upgrades and migration.

• Knowledge and experience of managing Health & Safety in an office environment

• Proficient with Word, Excel with the ability to learn and maintain different databases.

• Ability to work under pressure and prioritise activities using their own initiative.

• A friendly and approachable character with experience of being customer facing.

• Strong numerical reasoning and an eye for detail.

Candidates with the relevant experience of: Office Manager, Administrator, Admin Manager, Administrative Manager, Administrative Assistant, Business Administrator, Office Coordinator, Office Assistant, Administrator Manager, Senior Manager, may also be considered for this role.

Benefits

• Employee Assistance Programme (access to counselling)

• Health Cash Plan (cash back on qualifying medical costs)

• 25 days annual leave (plus bank holidays)